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SAP Business One Support has developed an Integrated Implementation and Operation Concept that enables certified SAP Business One partners and their customers to implement and operate a stable and reliable SAP Business One system. Two categories of activities that must be handled in parallel already during the implementation phase are:
Implementation Management
This includes all activities that support the implementation of the system and the configuration of the business processes.
Solution Management
This includes all activities that prepare the customer to operate the system permanently with minimal total costs of ownership.
The methodology consist of five steps:
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Analysis and Design
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Installation and Configuration
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Training
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Handover
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Operations and Improvements
An Implementation and Operation Guide and Customer Project Documentation support you during all steps.
The Implementation Guide includes several guidelines that describe all necessary tasks for your SAP Business One implementation project such as
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Implementation Guide describes the implementation method, useful links and documentation as well as check lists and a business process analysis questionnaire.
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System Initialization Guide describing all setup parameters and definitions in SAP Business One .
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G/L Accounts Setup Guide describes the purpose of all G/L accounts that need to be defined for the different business processes.
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Data Migration and Balances Guide describes the data migration from legacy systems with the Data Transfer Workbench or manually for master data and open balances of business partners, inventory and general ledger.
In the Service Level Agreement, the partner and the customer agree on the operational tasks that will be fulfilled by the customer or by the partner. The Service Level Agreement should specify exactly who is responsible for each task.
To add solutions, you can use two tools:
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SAP Business One utilities, such as user-defined fields, queries, and formatted searches
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SAP Business One Software Development Kit (SDK)
The SDK is provided in two versions:
Implementation version
The implementation version can be used to add individual customer requirements (for example, changing the screen layout) without changing the business logic of SAP Business One
Development version
The development version can be used to develop Add-on solutions to interface with SAP Business One.
Going Live Check:
Before going live with SAP Business One, the partner should perform the Going Live Check to ensure that important requirements for Going Live are fulfilled. During the productive phase there will be some ongoing activities that have to be performed either by the partner or the customer himself.
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SAP Business One